Terms & Conditions

Vehicle Accessories

All vehicle accessories such as headlight covers, bonnet guards, vent visor and weather shield must be removed by the customer prior to commencement of work. The customer must remove any personal items from the interior of the vehicle including the boot. Foam on wheels will not be held responsible for any loss or damage to personal items.

Liability

• It’s customer best interest to identify areas where prior damages are, safety and sensitive areas, such as electrical parts, computer box and special engine compartment where water should not be used before Foam on wheels starts their work. If after the work has commence and without the knowledge of where the hidden compartments are Foam on wheels doesn’t take any responsibility of after effect damage. 

• Foam on wheels is not liable for any oil, grease, brake dust or any form of pollutants washed off the customers vehicle while detailing their vehicle that are left on the property that could or may have stained or damaged the driveway or lawn in anyways. All products used by Foam on Wheels are environmentally friendly and tested to ensure they are safe for the environment. 

• Foam on Wheels has sole discretion in determining the liability of any damage that the customer claims to have occurred while work was performed on the vehicle such as scratches, scuffs, dents, swill marks as they may have been there prior to work commencing when the vehicle was dirty and they could not be seen. 

• Foam on wheels doesn’t take responsibility of the vehicle which already had problems before commencing the work. Its customers responsibility to get those problems fixed before Foam on wheels starts work. If the pre-existing problem doesn’t get fixed and any new problem occurred while detailing could be related to pre-existing for which Foam on wheels doesn’t take liability or responsibility. 

• As part of detailing process high pressure machine, vacuum and shampoo machines are used without which our jobs cannot be completed. Once Foam on wheels have finished exterior detailing the paint work for how long the paint will shine is based on the service they have booked for. We don’t guarantee the shine will last as expected due to nature where the vehicle is parked and usage. 

• For interior detailing once it’s completed Foam on wheels doesn’t take any responsibility for seats still wet, carpets still wet, condensation in any electrical or related areas. If customer needs high pressure cleaned then they have to give written permission (Foam on Wheels Client form) for doing that but no liability will be taken for any problems arising from the service. 

• Foam on wheels has the full right to ask for vehicle key and hold it till the job is completed. Once customer fully pays for service requested and tax invoice issued Foam on wheels will return the key safely. 
• If no payment is made Foam on wheels has the right to hold the vehicle key till full payment is made.

Professional Service Guaranteed!

Foam On Wheels mobile car wash & detailing gives our customers Professional Service Guaranteed. After the completion of the job, the customer must inspect all work carried out prior to the operator leaving, any issues that need rectifying must be done before the detailer leaves. After the detailer has left and issues are brought up will incur additional charges based on travel time and cause of problem.

Website

By continuing to browse this website, you are agreeing to comply with and be bound by the following Terms of Use Agreement, which together with our Privacy Policy govern Foam On Wheels relationship with you in relation to this website. Please review the following terms carefully.

Foam On Wheels or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide and warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.